Build for Agency

Made in England, assembled in America. I have come to think of my life in two volumes, and the hinge between them fell at eighteen, on a fifty-fifty. I had grown up in the professional football (aka soccer) system in England, signed schoolboy forms at fifteen, trained full-time at Birmingham City from sixteen, and played against the likes of Manchester United and Arsenal. I was fifty-fifty for a full professional contract, and I just missed out. The safe move was to stay and keep chasing the part-time version of the dream. Instead I took a scholarship to a country I had set foot in just once, as a boy on a family trip, and started over from nothing. I have been choosing like that ever since.

America gave me more than the plan ever would have. A full ride to Rollins College. Three-time All-American, twice the conference's defensive player of the year, the Hall of Fame, a last run for Great Britain at the Summer Universiade in Bangkok, and two degrees on the way through. None of it was the plan at eighteen. The plan fell through. The actual version was better, and I could not have designed it if I had tried.

Then I spent the better part of two decades in business development, strategic partnerships and alliances, and go-to-market across domestic and international markets, from early-stage venture-backed startups to publicly traded technology companies. I have worked across the full lifecycle, from angel investing and advising at the earliest stages through to being part of a multi-hundred-million-dollar acquisition.

The industry was digital advertising, which exists to remove friction: to make the purchase effortless, the next video autoplay, the want predicted before you feel it. It monetizes attention by taking the friction out. I was good at it. Then I started to see what a life with all the friction removed does to a person. Now I work on the opposite problem, putting the right friction back, the productive kind that builds the capacity to think, choose, and author your own life.

The part that made the rest of it make sense was the hardest. In the span of fifty-nine days I lost my mum and my younger brother, Thomas. Mum first. Thomas after. I stopped drinking the day he died and I have not had one since. I count the days. I always count.

Grief did what nothing else could. It stripped away every system I had built to feel in control, the frameworks, the routines, the spreadsheets, all the scaffolding around the idea that if I just organized enough I could keep the people I loved safe. I couldn't. Underneath the wreckage was the thing I had actually been building the whole time, without the words for it. Not control. The capacity to be okay when control is not available.

I run Ertson Group with my wife, Alexandra. We have two daughters, Adalyn (Addie) and Kinsley (Kins). The years took us through San Francisco and New York, where Addie was born, before we came home to Orlando, the one corner of America I had seen as a child and never imagined I would live in. Everything I build now passes through one filter: does this make our family stronger. It is not a slogan. It is the real test, and plenty of good ideas fail it.

These days I build the work around the family, not the family around the work. It took me a long time, and one unbearable stretch, to learn the order. I am not going back.

I have always been relentlessly curious, the kind who cannot leave a good question alone. What I do with the answers is kaizen, a word I picked up long ago: a little better today than yesterday, on purpose, and never quite finished. Curiosity finds the better question; the small, repeated work earns the answer.

The thing underneath all of it I call agency: the practiced capacity to see the default before it hardens into your life, decide it is not yours to keep, and choose something truer. You had it as a child, before the world slowly trained it out of you. The work of a grown-up is to rebuild it, in the rooms that actually hold a life, your health, your work and money, your people. It took me most of two decades to name what was going on. I write here so it takes the people reading, and two of them in particular, a good deal less.

That is the second reader I am always writing for, the one who will not subscribe for years yet. Underneath all of it, this is a father authoring his own life in the open, so that Addie and Kins can one day read the whole record and make of it what they want. It is why every piece is signed the way it is.

— Dada


What sits underneath

This site is the personal layer. Underneath are the operating entities:

  • Middle 3rd Solutions, a revenue infrastructure firm providing fractional Chief Business Development Officer (CBDO) services to privately held firms from $5M to $50M+. Translation, not transformation.
  • Confidently Curious, a parenting philosophy where struggle is safe, a weekly letter, and a children's story world.

Part of Ertson Group, a family holding company.

Reach me

hello@buildforagency.com · LinkedIn · X